Fragmented workflows consolidated into a single platform
How ITCAN replaced disconnected tools and manual follow-ups with a workflow platform built around how their teams actually operate.
ITCAN is a project management and approval platform for teams where formal sign-off is how work moves.
Middle East · Project management / workflow SaaS · Dedicated team · MyFatoorah payments
Project management / workflow automation (SaaS)
Industry
Dedicated development team — end-to-end
Services
Custom web & mobile + MyFatoorah
Technologies
Full build + post-launch staff augmentation
Engagement
What ITCAN was up against
The approval bottleneck was visible and hard to fix without the right system. Four problems compounded at once.
Approvals added days to every project
Work that should take three to four days regularly ran over a week — stalled on messages, follow-ups, and waiting with no structured process.
No single view of progress
Tasks and approvals lived in different apps. Teams had no reliable way to see what was approved, pending, or missed.
Local development wasn't financially viable
A custom build locally would have cost three to four times the budget. Freelancers meant missed deadlines and incomplete work.
Regional payment compliance
A Middle East–compliant gateway was mandatory. MyFatoorah was the right choice — and technically complex to integrate.
How we helped
ITCAN was built from scratch around the client's workflow and regional operating context.
Approval workflow from the ground up
Tasks move only after proper authorization — structured so work progresses without lost sign-offs.
One dashboard instead of many tools
Task management, communication, tracking, and reporting on web and mobile — no app-switching to check status.
MyFatoorah for regional payments
Integrated with MyFatoorah support to implement and test secure, compliant transactions across the region.
Transparency throughout
Daily updates, progress reports in the client's preferred cadence, and a fixed-budget model for visibility from day one.
What happened when things changed
Payment complexity, client confidence, and post-launch continuity.
MyFatoorah docs didn't cover every edge case — the team worked directly with their support until every transaction scenario was reliable, without putting that load on the client.
Daily updates and a consistent schedule kept the client aligned by design, not as an afterthought.
Post-launch features stayed with the same team — full product knowledge, no cold handoffs.
What ITCAN achieved
Measurable speed, less manual tracking, and lower operating cost.
50% faster project turnaround.
90% reduction in manual tracking.
50%+ reduction in delivery costs vs. traditional software vendors.
40% lower operational overhead; 20% lower payment processing fees.
Source: 6sense HQ
Other projects
Kuwait | FinTech / gold trading | Dedicated development team | 3–4 months
From regulated market constraints to a live gold trading platform
6sense HQ partnered with Jawhargy to build a live, user-friendly gold trading platform for retail buyers and sellers in Kuwait.
Jawhargy is a gold and silver trading platform for retail users in Kuwait: buy and sell, track transactions and invoices, and manage vaults and accounts through a robust admin panel.
Kuwait · FinTech / gold trading · Dedicated development team · 3–4 months
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